Privacy Policy

Our commitment to your privacy

The Electrical Regulatory Authorities Council (ERAC) is made up of representatives of the regulatory authorities responsible for electrical safety, supply and energy efficiency in New Zealand and the Australian States, Territories and Commonwealth.

ERAC is the body responsible for the harmonisation of Australian and New Zealand electrical regulatory functions.

We are committed to protecting the privacy of your personal information and ensuring you are comfortable in supplying us with your personal information.

We are also committed to complying with the National Privacy Principles contained in the Privacy Act 1988 (Cth) which govern the management of your personal information.

Further information is available regarding these principles.

Your privacy

ERAC is committed to protecting user privacy. Like other public sector agencies, ERAC is required to comply with eleven (11) Information Privacy Principles (IPPs) contained in the Information Privacy Act 2009, (IPS Act) that set out how personal information must be collected and managed.

Personal data we collect and why we collect it


A ‘cookie’ is a small file sent to your computer when you visit our website. When you visit our website again, the cookie provides us with information about your interactions within our website. Cookies may store user preferences and other information. You can set your browser to refuse cookies or to indicate when a cookie is being sent. However, some of our website features or services may not function properly without cookies.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.


If you wish to make a complaint or inquiry to a particular state regulator you can do so by sending an email or calling them. Contact details for individual state regulators.

In the case of complaints, we require information such as your name, organisation and address so we can contact you to discuss the matter.

If you do not wish to provide this information by email you should use one of the other means of contacting us. While the risk of anyone intercepting and misusing information transmitted by email is usually very low, you should be aware that a determined individual with the right skills may be able to do this.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.